Project Details
Revolutionizing Food Safety and Compliance with AI: Emirates Flight Catering and Verofax Partnership
Sectors
Food
Technology Used
Computer vision + AI
Location
Dubai
Client
Emirates Airlines
In a bid to enhance food safety and operational efficiency, Emirates Flight Catering (EKFC), one of the largest airline catering service providers in the world, has partnered with Verofax, a global leader in AI-powered compliance and traceability solutions. This collaboration integrates Verofax’s cutting-edge AI technology into EKFC’s tray setup operations to ensure the highest food safety standards, streamline processes, and reduce human error. By leveraging smart vision cameras, thermal sensors, and AI training, the solution automates tray audits, enhances operational compliance, and ensures that every meal prepared adheres to stringent safety regulations.
01. The Challenge
EKFC is responsible for preparing over 250,000 meals daily, catering to more than 50 airlines at Dubai International Airport. With such a massive scale, maintaining food safety, compliance, and quality control across every stage of meal preparation becomes an extremely complex task. The challenges EKFC faced included:
- Human Error: Manual inspections and audits of tray setups were prone to inconsistencies, leading to potential food safety risks and operational inefficiencies.
- Compliance: Ensuring every tray adheres to stringent regulations in real-time was a major challenge, particularly with high volumes of meals trays being prepared.
- Staff Guidance: Staff lacked real-time, actionable insights during the meal setup process, potentially compromising or causing delays.

02. The Solution
To address these challenges, EKFC partnered with Verofax to implement its Smart Cognitive Vision solution – an AI-powered system designed to automate and streamline the tray setup audit process.
1. AI-Powered Tray Setup Audits
- Smart Vision Cameras: The solution uses advanced AI vision cameras to visually scan and assess the tray setups in real-time. These cameras are integrated into the Tray setup process to monitor compliance with food safety standards.
- Thermal Sensors: Alongside the vision cameras, thermal sensors are used to ensure that food items are maintained at the correct temperature
- Real-Time Anomaly Detection: The AI system continuously monitors the tray setups, detecting any anomalies or deviations from set standards. If an issue is identified, the system alerts staff and controllers immediately.

2. Guided Corrective Action for Staff
- Verofax’s solution provides corrective action on display monitors, guiding staff through corrective actions in real-time. These cards ensure that any identified issues are addressed quickly and accurately, reducing the risk of human error and maintaining operational efficiency.

3. Continuous AI Model Training
- The AI system is continually trained using data-driven insights from ongoing operations. This allows the solution to evolve and improve over time, adapting to changes in operational procedures and food safety standards. This perpetual learning process ensures that EKFC’s compliance and safety standards remain at the highest level.

4. Operational Integration
- The Verofax solution integrates seamlessly into EKFC’s existing infrastructure, providing real-time monitoring and reporting. This ensures that no food safety or compliance issues go unnoticed and that any corrective actions are promptly executed.

03. The Results
The partnership between EKFC and Verofax is set to deliver remarkable outcomes in improving food safety, operational efficiency, and compliance.
Enhanced Food Safety:
The AI-powered tray setup verification ensure that each meal adheres to strict food safety guidelines, minimizing human error and ensuring high-quality standards across all trays.
Reduced Human Supervision:
By automating the audit process, EKFC can significantly reduce the need for manual inspections, lowering supervision costs and freeing up staff to focus on more critical tasks.
Real-Time Corrective Actions:
With the use of visual corrective action and anomaly detection, staff can quickly address any issues that arise during tray setup, ensuring compliance and minimizing delays in the meal preparation process.
Operational Efficiency:
The integration of Verofax’s AI solutions has streamlined EKFC’s tray setup operations, improving meal production speed and ensuring meals are prepared daily without compromising on quality or safety.
Data-Driven Continuous Improvement:
The AI’s perpetual learning model means that EKFC can adapt and improve its operations over time, ensuring ongoing compliance and better food safety outcomes as standards evolve.
Industry Leadership
The collaboration positions EKFC as a leader in the airline catering industry, setting new benchmarks for food safety, quality, and operational excellence.
Through this strategic partnership, EKFC reinforces its commitment to delivering the highest quality meals to travelers while maintaining the highest standards of food safety and compliance using AI innovation.
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